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You and Your General Practice (YYGP) – Patient Charter
30 September 2025
As part of the 2025/26 GP contract changes, NHS England has introduced You and Your General Practice (YYGP), also referred to as the Patient Charter. From 1st October 2025, all GP practices are required to provide patients with access to this information. 🔗 You can read the full NHS England YYGP document here.🌍 Translated versions are also available here. The YYGP sets out […] -
Did Not Attend (DNA) Appointments
25 September 2025
We are seeing a high number of missed appointments. Our Did Not Attend (DNA) policy will now be enforced more strictly. If you cannot attend, please cancel in advance so the appointment can be offered to other patients. Last month, 38.5 hours of clinical time was lost due to missed appointments. -
Upcoming closure dates for Protected Learning Time (PLT)
16 September 2025
The following days are the upcoming PLT days for the next number of months; The surgery will be closed from 1pm to 6:30pm on the following dates for Protected learning time • Wednesday 17th September 2025• Wednesday 15th October 2025• Wednesday 19th November 2025• Wednesday 21st January 2026• Wednesday 22nd October 2025• Wednesday 11th February […]
Locations
Address
Highfields Medical Centre
The Merlyn Vaz Health Centre
(Section B) 1 Spinney Hill Road
Leicester
LE5 3GH
Telephone
- Main
- 01162616234
- Branch
- 01162534919
Opening Hours
These are the opening hours for the main reception. Telephone lines open at 8am.
Monday | 8:00 AM — 6:30 PM |
Tuesday | 8:00 AM — 6:30 PM |
Wednesday | 8:00 AM — 6:30 PM |
Thursday | 8:00 AM — 6:30 PM |
Friday | 8:00 AM — 6:30 PM |
Saturday | Closed |
Sunday | Closed |
NHS 111
Use the NHS 111 service for urgent medical help or advice that is not an emergency.
Address
Belgrave Medical Centre
Belgrave Health Centre
(1st Floor)
52 Brandon Street
Leicester
LE4 6AW
Telephone
- Branch
- 01162534919
Opening Hours
Belgrave Medical Centre
Monday to Friday 9:00 – 17:30
Between 8-9am and 17:30-18:30pm calls will be diverted to our main site.
NHS 111
Use the NHS 111 service for urgent medical help or advice that is not an emergency.