Highfields Medical Centre

Surgery Policies and Procedures

ACCESS

Parking and disabled access

CHAPERONE POLICY

You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.

COMPLAINTS

We make every effort to give the best service possible to everyone who attends our practice.

NHS BUSINESS SERVICES AUTHORITY

Our practice is collaborating with the NHSBSA which is providing NHS Number for those patients that may be suitable for electronic dispensing prescriptions.

Online Services – NHS App

Online Services are enhancing the quality of care that practices can offer their patients by giving them online access to their health, and increasing choice and convenience.

The NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more. http://www.nhs.uk/nhsapp

PRIVACY NOTICE AND SUBJECT ACCESS REQUEST

Download our privacy notice and subject access request policy.

ZERO TOLERANCE